Data Privacy at evalyou8

Info Technology Supply Ltd, a company incorporated in England and Wales under number 2230502 whose registered office is at 2 Hobbs House, Harrovian Business Village, Bessborough Road, Harrow, HA1 3EX, England, United Kingdom trading as evalyou8 and its authorised resellers (together "evalyou8") takes the protection of our customers’ information seriously and is committed to complying with applicable data privacy laws, including GDPR and UK GDPR, when providing services to our customers. Data privacy is a collaborative effort and evalyou8 is also committed to ensuring that you can use evalyou8 services while complying with your obligations under applicable data privacy laws. This page is designed to help you with your data privacy obligations by providing information about evalyou8’s data protection practices and the choices that you have regarding the data processed by evalyou8 when you use evalyou8 services. It should be read in addition to our Privacy Policy and other data protection documents provided by us to you.

Privacy Compliance at evalyou8

evalyou8 has ongoing processes to protect your data and privacy rights:

Legal Review

evalyou8 collaborates with legal and other professional lawyers to understand its role under both current and proposed data privacy laws and regulations such as GDPR and UK GDPR. evalyou8 regularly reviews and periodically updates its privacy and related documents to seek to ensure continued compliance with such data privacy laws and regulations.

Internal Data Audits

evalyou8 periodically reviews the types of data that it collects, the reasons for collecting that data and when evalyou8 personnel might need to access it.

Vendor Audits

evalyou8 audits its vendors, both at the time of onboarding and thereafter, to ensure that they adhere to data privacy laws/regulations and sign any necessary contractual documents including relating to data processing.

Communications

evalyou8 documents pertinent changes in its privacy compliance practices. Customer and partner notification occurs via email and this webpage. evalyou8 also maintains a Data Privacy & Security FAQ page that may be useful to review.

Ongoing Process Changes

evalyou8 continues to refine processes it uses for customer support, builds services and handles data. This includes internal documentation, training and other processes.

Customer Content

For "Customer Content" (content transferred in and out of workflows or other evalyou8 services), you, the customer, are considered the “data controller” of that data from a privacy law perspective.
In turn, evalyou8 is the “data processor” responsible for safeguarding Customer Content as it flows through evalyou8’s systems. evalyou8’s security measures are described on evalyou8’s Security and Compliance page.

As data controller, you are responsible for safeguarding Customer Content as you interact directly with services integrated with evalyou8. You should not configure your workflows to work with other users' data without a lawful basis to do so under UK GDPR or the local relevant data protection legislation to which you are subject.

Data Processing Addendum

evalyou8’s Terms of Service refer to evalyou8’s Data Processing Addendum (“DPA”).

Data Retention/Deletion

Below is information regarding evalyou8’s data retention/deletion practices for Customer Content processed in evalyou8 services (last updated: 20th September 2023):

Deletion & Export Options

Deletion options

An evalyou8 administrator can delete a user within evalyou8.

Delete feedback data

There is no option to delete feedback data this is maintained for the duration of your licence period.

Export feedback data

An evalyou8 administrator can export all feedback for users, Users can export their own feedback data.

Sub processors

evalyou8 engages with third-party sub processors and evalyou8 affiliates to help us provide services to our customers. These sub processors store Customer Content and assist evalyou8 with processing it.

Third-Party Sub processors

Service Specific Sub processors

evalyou8 engages with Service Specific Sub processors to process Customer Content when customers use certain services. When customers request the relevant functionality, these sub processors process their Customer Content. Their use is limited to the indicated services: